"Capture the Caller - Turn Inquiries into New Business"
Barbara Akst, Training Unlimited of Virginia, LLC
October 12, 2011 - 1:00PM - 2:00PM EST
Member: $25
Nonmember: $75
Barbara Akst with Training Unlimited of Virginia, LLC will present a one-hour webinar on how YOU can Capture YOUR Caller. The webinar will focus on CARE©, a relationship sales training designed specifically for the Senior Care Industry. The purpose of this training is to learn how to convert all incoming calls into new business. The word CARE represents the four steps every employee must take on every call. You will learn how to increase your business by showing your callers you CARE. You will do this by Connecting with your caller, Assessing your caller's needs, Resolving their concerns, and Engaging them in services.
Download the registration form